Your business reputation can take years to buildand mere minutes to destroy The range of business threats is evolving rapidly but your organization can thrive and gain a competitive advantage with your business vision for enterprise risk management. Trends affecting marketsevents in the global financial markets, changing technologies, environmental priorities, dependency on intellectual propertyall underline how important it is to keep up to speed on the latest financial risk management practices and procedures. This popular book on enterprise risk management has been expanded and updated to include new themes and current trends for today's risk practitioner. It features up-to-date materials on new threats, lessons from the recent financial crisis, and how businesses need to protect themselves in terms of business interruption, security, project and reputational risk management. Project risk management is now a mature discipline with an international standard for its implementation. This book reinforces that project risk management needs to be systematic, but also that it must be embedded to become part of an organization's DNA. This book promotes techniques that will help you implement a methodical and broad approach to risk management. The author is a well-known expert and boasts a wealth of experience in project and enterprise risk management Easy-to-navigate structure breaks down the risk management process into stages to aid implementation Examines the external influences that bring sources of business risk that are beyond your control Provides a handy chapter with tips for commissioning consultants for business risk management services It is a business imperative to have a clear vision for risk management. Simple Tools and Techniques for Enterprise Risk Management, Second Edition shows you the way.
List of Figures xxvii Preface to the Second Edition xxxi Acknowledgements xxxv About the Author xxxvii PART I ENTERPRISE RISK MANAGEMENT IN CONTEXT 1 1 Introduction 3 1.1 Risk Diversity 4 1.2 Approach to Risk Management 5 1.3 Business Growth Through Risk Taking 5 1.4 Risk and Opportunity 6 1.5 The Role of the Board 7 1.6 Primary Business Objective (or Goal) 8 1.7 What is Enterprise Risk Management? 9 1.8 Benefits of Enterprise Risk Management 10 1.9 Structure 12 1.10 Summary 16 1.11 References 16 2 Developments in Corporate Governance in the UK 19 2.1 Investor Unrest 19 2.2 The Problem of Agency 20 2.3 The Cadbury Committee 21 2.4 The Greenbury Report 23 2.5 The Hampel Committee and the Combined Code of 1998 23 2.6 Smith Guidance on Audit Committees 23 2.7 Higgs 24 2.8 Tyson 24 2.9 Combined Code on Corporate Governance 2003 25 2.10 Companies Act 2006 26 2.11 Combined Code on Corporate Governance 2008 26 2.12 Sir David Walker s Review of Corporate Governance, July 2009 (Consultation Paper) 27 2.13 Sir David Walker s Review of Corporate Governance, November 2009 (Final Recommendation) 29 2.14 House of Commons Treasury Committee 2009 30 2.15 UK Corporate Governance Code, June 2010 32 2.16 The Comply or Explain Regime 34 2.17 Definition of Corporate Governance 34 2.18 Formation of Companies 35 2.19 The Financial Services Authority and Markets Act 2000 36 2.20 The London Stock Exchange 36 2.21 Summary 37 2.22 References 38 3 Developments in Corporate Governance in the US 41 3.1 Corporate Governance 41 3.2 The Securities and Exchange Commission 42 3.3 The Laws That Govern the Securities Industry 44 3.4 Catalysts for the Sarbanes-Oxley Act 2002 45 3.5 National Association of Corporate Directors 2008 55 3.6 Summary 56 3.7 References 57 4 The Global Financial Crisis of 2007 2009: A US Perspective 59 4.1 The Financial Crisis in Summary 59 4.2 How the Financial Crisis Unfolded 60 4.3 The United States Mortgage Finance Industry 61 4.4 Subprime Model of Mortgage Lending 61 4.5 Why this Crisis Warrants Close Scrutiny 68 4.6 Behaviours 70 4.7 Worldwide Deficiencies in Risk Management 76 4.8 Federal Reform 76 4.9 Systemic Risk 79 4.10 The Future of Risk Management 81 4.11 Summary 82 4.12 References 82 5 Developments in Corporate Governance in Australia and Canada 85 5.1 Australian Corporate Governance 85 5.2 Canada 90 5.3 Summary 94 5.4 References 94 6 Internal Control and Risk Management 97 6.1 The Composition of Internal Control 97 6.2 Risk as a Subset of Internal Control 98 6.3 Allocation of Responsibility 102 6.4 The Context of Internal Control and Risk Management 106 6.5 Internal Control and Risk Management 107 6.6 Embedding Internal Control and Risk Management 107 6.7 Summary 107 6.8 References 108 7 Developments in Risk Management in the UK Public Sector 109 7.1 Responsibility for Risk Management in Government 109 7.2 Risk Management Publications 112 7.3 Successful IT 113 7.4 Supporting Innovation 115 7.5 The Orange Book 116 7.6 Audit Commission 118 7.7 CIPFA/SOLACE Corporate Governance 120 7.8 M-o-R 2002 121 7.9 DEFRA 123 7.10 Strategy Unit Report 124 7.11 Risk and Value Management 125 7.12 The Green Book 126 7.13 CIPFA Guidance on Internal Control 127 7.14 Managing Risks to Improve Public Services 129 7.15 The Orange Book (Revised) 131 7.16 M-o-R 2007 132 7.17 Managing Risks in Government 132 7.18 Summary 134 7.19 References 136 PART II THE RISK MANAGEMENT PROCESS 137 8 Establishing the Context: Stage 1 141 8.1 Process 141 8.2 Process Goal and Subgoals 142 8.3 Process Definition 143 8.4 Process Inputs 143 8.5 Process Outputs 145 8.6 Process Controls (Constraints) 145 8.7 Process Mechanisms (Enablers) 146 8.8 Process Activities 149 8.9 Summary 156 8.10 References 156 9 Risk Identification: Stage 2 159 9.1 Process 159 9.2 Process Goal and Subgoals 159 9.3 Process Definition 160 9.4 Process Inputs 161 9.5 Process Outputs 162 9.6 Process Controls (Constraints) 162 9.7 Process Mechanisms (Enablers) 163 9.8 Process Activities 171 9.9 Summary 182 9.10 References 182 10 Risk Analysis: Stage 3 185 10.1 Process 185 10.2 Process Goal and Subgoals 186 10.3 Process Definition 186 10.4 Process Inputs 186 10.5 Process Outputs 188 10.6 Process Controls (Constraints) 188 10.7 Process Mechanisms (Enablers) 188 10.8 Process Activities 189 10.9 Summary 195 10.10 References 196 11 Risk Evaluation: Stage 4 197 11.1 Process 197 11.2 Process Goal and Subgoals 197 11.3 Process Definition 198 11.4 Process Inputs 198 11.5 Process Outputs 198 11.6 Process Controls (Constraints) 199 11.7 Process Mechanisms (Enablers) 200 11.8 Process Activities 215 11.9 Summary 221 11.10 References 222 12 Risk Treatment: Stage 5 223 12.1 Process 223 12.2 Process Goal and Subgoals 223 12.3 Process Definition 224 12.4 Process Inputs 224 12.5 Process Outputs 224 12.6 Process Controls (Constraints) 225 12.7 Process Mechanisms 225 12.8 Process Activities 226 12.9 Risk Appetite 226 12.10 Risk Response Strategies 228 12.11 Summary 230 12.12 References 231 13 Monitoring and Review: Stage 6 233 13.1 Process 233 13.2 Process Goal and Subgoals 234 13.3 Process Definition 234 13.4 Process Inputs 235 13.5 Process Outputs 235 13.6 Process Controls (Constraints) 235 13.7 Process Mechanisms 236 13.8 Process Activities 236 13.9 Summary 239 13.10 Reference 240 14 Communication and Consultation: Stage 7 241 14.1 Process 241 14.2 Process Goal and Subgoals 242 14.3 Process Definition 242 14.4 Process Inputs 243 14.5 Process Outputs 243 14.6 Process Controls (Constraints) 244 14.7 Process Mechanisms 244 14.8 Process Activities 244 14.9 Internal Communication 245 14.10 External Communication 245 14.11 Summary 245 14.12 Reference 246 PART III INTERNAL INFLUENCES MICRO FACTORS 247 15 Financial Risk Management 249 15.1 Definition of Financial Risk 249 15.2 Scope of Financial Risk 250 15.3 Benefits of Financial Risk Management 250 15.4 Implementation of Financial Risk Management 251 15.5 Liquidity Risk 251 15.6 Credit Risk 253 15.7 Borrowing 259 15.8 Currency Risk 259 15.9 Funding Risk 260 15.10 Foreign Investment Risk 262 15.11 Derivatives 263 15.12 Summary 264 15.13 References 265 16 Operational Risk Management 267 16.1 Definition of Operational Risk 268 16.2 Scope of Operational Risk 269 16.3 Benefits of Operational Risk 270 16.4 Implementation of Operational Risk 270 16.5 Strategy 270 16.6 People 275 16.7 Processes and Systems 292 16.8 External Events 303 16.9 Outsourcing 305 16.10 Measurement 307 16.11 Mitigation 307 16.12 Summary 307 16.13 References 308 17 Technological Risk Management 309 17.1 Definition of Technology Risk 310 17.2 Scope of Technology Risk 310 17.3 Benefits of Technology Risk Management 311 17.4 Implementation of Technology Risk Management 311 17.5 Primary Technology Types 312 17.6 Responding to Technology Risk 324 17.7 Summary 330 17.8 References 331 18 Project Risk Management 333 18.1 Definition of Project Risk 334 18.2 Definition of Project Risk Management 334 18.3 Sources of Project Risk 335 18.4 Benefits of Project Risk Management 335 18.5 Embedding Project Risk Management 336 18.6 Project Risk Management Process 342 18.7 Responsibility for Project Risk Management 346 18.8 Project Director s Role 347 18.9 Project Team 347 18.10 Optimism Bias 349 18.11 Software Tools Used to Support Project Risk Management 351 18.12 Techniques Used to Support Project Risk Management 352 18.13 Summary 352 18.14 References 354 19 Business Ethics Management 355 19.1 Definition of Business Ethics Risk 355 19.2 Scope of Business Ethics Risk 356 19.3 Benefits of Ethics Risk Management 357 19.4 How Unethical Behaviour can Arise 357 19.5 Recognition of the Need for Business Ethics 358 19.6 Factors that Affect Business Ethics 361 19.7 Risk Events 361 19.8 Implementation of Ethical Risk Management 365 19.9 Summary 374 19.10 References 374 20 Health and Safety Management 375 20.1 Definition of Health and Safety Risk 375 20.2 Scope of Health and Safety Risk 376 20.3 Benefits of Health and Safety Risk Management 376 20.4 The UK Health and Safety Executive 378 20.5 The European Agency for Safety and Health at Work 379 20.6 Implementation of Health and Safety Risk Management 380 20.7 Workplace Precautions 382 20.8 Contribution of Human Error to Major Disasters 382 20.9 Improving Human Reliability in the Workplace 388 20.10 Risk Management Best Practice 389 20.11 Summary 390 20.12 References 390 PART IV EXTERNAL INFLUENCES MACRO FACTORS 391 21 Economic Risk 393 21.1 Definition of Economic Risk 393 21.2 Scope of Economic Risk 393 21.3 Benefits of Economic Risk Management 394 21.4 Implementation of Economic Risk Management 394 21.5 Microeconomics and Macroeconomics 394 21.6 Macroeconomics 395 21.7 Government Policy 397 21.8 Aggregate Demand 398 21.9 Aggregate Supply 401 21.10 Employment Levels 403 21.11 Inflation 403 21.12 Interest Rate Risk 404 21.13 House Prices 405 21.14 International Trade and Protection 405 21.15 Currency Risk 407 21.16 Summary 412 21.17 References 412 22 Environmental Risk 413 22.1 Definition of Environmental Risk 413 22.2 Scope of Environmental Risk 415 22.3 Benefits of Environmental Risk Management 415 22.4 Implementation of Environmental Risk Management 415 22.5 Energy Sources 416 22.6 Use of Resources 419 22.7 Pollution 420 22.8 Global Warming 420 22.9 Response to Global Warming 422 22.10 Stimulation to Environmental Considerations 429 22.11 Environmental Sustainability 431 22.12 Summary 432 22.13 References 433 23 Legal Risk 435 23.1 Definition of Legal Risk 435 23.2 Scope of Legal Risk 435 23.3 Benefits of Legal Risk Management 436 23.4 Implementation of Legal Risk Management 436 23.5 Business Law 437 23.6 Companies 438 23.7 Intellectual Property 441 23.8 Employment Law 447 23.9 Contracts 447 23.10 Criminal Liability in Business 448 23.11 Computer Misuse 451 23.12 Summary 452 24 Political Risk 453 24.1 Definition of Political Risk 454 24.2 Scope of Political Risk 454 24.3 Benefits of Political Risk Management 455 24.4 Implementation of Political Risk Management 455 24.5 Zonis and Wilkin Political Risk Framework 457 24.6 Contracts 459 24.7 Transition Economies of Europe 459 24.8 UK Government Fiscal Policy 460 24.9 Pressure Groups 461 24.10 Terrorism and Blackmail 461 24.11 Responding to Political Risk 462 24.12 Summary 464 24.13 References 465 25 Market Risk 467 25.1 Definition of Market Risk 467 25.2 Scope of Market Risk 468 25.3 Benefits of Market Risk Management 470 25.4 Implementation of Market Risk Management 470 25.5 Market Structure 470 25.6 Product Life Cycle Stage 475 25.7 Alternative Strategic Directions 476 25.8 Acquisition 482 25.9 Competition 483 25.10 Price Elasticity/Sensitivity 489 25.11 Distribution Strength 490 25.12 Market Risk Measurement: Value at Risk 490 25.13 Risk Response Planning 496 25.14 Summary 496 25.15 References 497 26 Social Risk 499 26.1 Definition of Social Risk 499 26.2 Scope of Social Risk 500 26.3 Benefits of Social Risk Management 500 26.4 Implementation of Social Risk Management 501 26.5 Education 501 26.6 Population Movements: Demographic Changes 502 26.7 Socio-Cultural Patterns and Trends 504 26.8 Crime 504 26.9 Lifestyles and Social Attitudes 505 26.10 Summary 510 26.11 References 511 PART V THE APPOINTMENT 513 27 Introduction 515 27.1 Change Process From the Client Perspective 515 27.2 Selection of Consultants 517 27.3 Summary 522 27.4 Reference 522 28 Interview with the Client 523 28.1 First Impressions/Contact 523 28.2 Client Focus 524 28.3 Unique Selling Point 524 28.4 Past Experiences 526 28.5 Client Interview 527 28.6 Assignment Methodology 528 28.7 Change Management 529 28.8 Sustainable Change 529 28.9 Summary 530 28.10 References 531 29 Proposal 533 29.1 Introduction 533 29.2 Proposal Preparation 533 29.3 Proposal Writing 534 29.4 Approach 535 29.5 Proposal 535 29.6 Client Responsibilities 538 29.7 Remuneration 539 29.8 Summary 539 29.9 References 539 30 Implementation 541 30.1 Written Statement of Project Implementation 541 30.2 Management 541 30.3 Customer Delight 548 30.4 Summary 548 30.5 References 548 Appendix 1: Successful IT: Modernising Government in Action 549 Appendix 2: Sources of Risk 553 Appendix 3: DEFRA Risk Management Strategy 557 Appendix 4: Risk: Improving Government s Capability to Handle Risk and Uncertainty 561 Appendix 5: Financial Ratios 567 Appendix 6: Risk Maturity Models 573 Appendix 7: SWOT Analysis 579 Appendix 8: PEST Analysis 583 Appendix 9: VRIO Analysis 587 Appendix 10: Value Chain Analysis 589 Appendix 11: Resource Audit 591 Appendix 12: Change Management 595 Appendix 13: Industry Breakpoints 599 Appendix 14: Probability 601 Appendix 15: Value at Risk 611 Appendix 16: Optimism Bias 613 Index 621
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