Skip to main content Site map

User Unfriendly: Consumer Struggles with Personal Technologies, from Clocks and Sewing Machines to Cars and Computers


User Unfriendly: Consumer Struggles with Personal Technologies, from Clocks and Sewing Machines to Cars and Computers

Hardback by Corn, Joseph J. (Senior Lecturer, Stanford University)

User Unfriendly: Consumer Struggles with Personal Technologies, from Clocks and Sewing Machines to Cars and Computers

WAS £50.00   SAVE £7.50

£42.50

ISBN:
9781421401928
Publication Date:
27 Dec 2011
Language:
English
Publisher:
Johns Hopkins University Press
Pages:
296 pages
Format:
Hardback
For delivery:
Estimated despatch 16 - 24 May 2024
User Unfriendly: Consumer Struggles with Personal Technologies, from Clocks and Sewing Machines to Cars and Computers

Description

We've all been there. Seduced by the sleek designs and smart capabilities of the newest gadgets, we end up stumped by their complicated set-up instructions and exasperating error messages. In this fascinating history, Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. Aggravation with the new machines people adopt and live with is as old as the industrial revolution. Clocks, sewing machines, cameras, lawn mowers, bicycles, electric lights, cars, and computers: all can empower and exhilarate, but they can also exact a form of servitude. Adopters puzzle over which type and model to buy and then how to operate the device, diagnose its troubles, and meet its insatiable appetite for accessories, replacement parts, or upgrades. It intrigues Corn that we put up with the frustrations our technology thrusts upon us, battling with the unfamiliar and climbing the steep learning curves. It is this ongoing struggle, more than the uses to which we ultimately put our machines, that animates this thought-provoking study. Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology. User Unfriendly will be valuable to historians of technology, students of American culture, and anyone interested in our modern dependence on machines and gadgets.

Contents

Introduction: Our Marvelous and Maddening Machines 1. The Advent of Technology Consumption 2. Buying an Automobile 3. Running a Car 4. Tools, Tinkering, and Trouble 5. Reading the Owner's Manual 6. Computers and the Tyranny of Technology Consumption Epilogue: The Technology Treadmill Acknowledgments Notes Index

Back

London Metropolitan University logo