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Contents

Chapter 1: The Foundation of Ethical Thought Introduction The Role of Morals The Foundation of Ethical Theory Teleological Frameworks Deontological Frameworks Seven Guiding Principles to Support Ethical Actions The Seven Deadly Sins The Trolley Problem Global Business Standards Codex Chapter 2: The Evolving Complexities of Business Ethics The Global Complexity of Business Ethics History of Business Ethics The Role of Integrity Specific Behaviors of High Integrity Is Everyone Unethical? The Cheating Culture Grade Inflation and the Institutional Pressure to Cheat The Role of Technology and Cheating Generational Differences Pertaining to Ethics The Role of Trust in Ethical Conduct Chapter 3: Stakeholders and Corporate Social Responsibility What Is a Stakeholder? Management's Response to Stakeholders The Ability to Build Trust with the Stakeholders The Role of Stakeholder Communications Triple Bottom Line Reporting The Benefit Corporation Suppliers as Stakeholders Customers as Stakeholders Government as a Stakeholder NGOs as Stakeholders Local Community and Society as Stakeholders The Role of Corporate Social Responsibility Alternative Firm Configurations to Address Stakeholder Issues The Role of Corporate Reputation The Role of Corporate Philanthropy Part II: Internal Focus of Ethical Issues Chapter 4: Ethics and Financial Reporting Ethics and Financial Reporting The Role of Creative Accounting The History of Ponzi Schemes The Role Of Insider Trading As An Ethical Issue Ethical Philosophies and Accounting Issues The Role of Financial Reporting The Objectives of Financial Reporting Where Were the Auditors? Responsibilities of Management The Use of Heuristics in Auditing Responsibilities of Auditors Responsibilities of Audit Committees AICPA Code of Professional Conduct Components of the Sarbanes-Oxley Act Public Company Accounting Oversight Board Section 404-Internal Controls A Comprehensive Model of Top Management Fraud Accounting Shenanigans or Tricks of the Trade Chapter 5: Ethical Leadership and Corporate Governance Ethical Leadership A Manager's Ability to Develop Trust, Commitment, and Effort The Responsibility of Managers The Transformation From Moral Person to Ethical Leader Ethics and Corporate Governance Board of Directors The Role of the Board of Directors A Contingent Perspective of Corporate Governance Ethics and the Structure of the Board of Directors The Benefits of a Strong Board of Directors CEO Compensation and Ethical Reputation Ethical Viewpoints Explaining CEO Compensation Corporate Governance and Stakeholders Chapter 6: Strategic Planning, Corporate Culture, and Corporate Compliance Ethics and Strategic Planning The Ethical Cycle Using Strategic Ethical Decisions to Build Character Is There a Link Between Strategic Planning and an Ethical Culture? How to Address Strategic Ethical Decision Making From a Global Perspective How to Address Ethical Crisis and Disaster Recovery Corporate Culture Evaluation of Corporate Culture Using Organizational Integrity to Link Corporate Culture to Corporate Compliance Ethics and Corporate Compliance The U.S. Federal Sentencing Guidelines for Organizations The Challenge of Compliance Corporate Compliance Systems and Global Corruption Chapter 7: Decision Making and Human Resource Issues Ethical Decision Making: Kohlberg's Six Stages of Moral Development The Role of Emotion in Moral Decision Making Rationalizing Unethical Behaviors Ethical Decision Making and Moral Intensity The Role of Power and Influence in Ethical Decisions Human Resource Issues The Role of Workplace Diversity Ethical Climate and Organizational Misbehavior Sexual Harassment and Sexual Discrimination Office Bullying Employee Monitoring The Ethical Issues Related to Extreme Jobs Part III: External Focus of Ethical Issues Chapter 8: Ethics and the Environment The Tragedy of the Commons Natural Environment as a Stakeholder Natural Environment as a Competitive Advantage Voluntary Environmental Compliance What Does It Mean to Be Green? Employees as Environmental Stakeholders NGOs as Environmental Stakeholders Communicating the Firm's Environmental Commitment to Its Stakeholders United States Government Regulations Environmental Accounting Issues Environmental Justice Environmental Sustainability Ethics and Climate Change Climate Change as a Strategic Option The Effects of Climate Change on the Firm A Firm's Carbon Footprint Chapter 9: Ethics and Information Technology Why Are Information Technology Ethical Issues Important? Management Issues and Policy Areas for Information Technology The Next Step: Critical Analysis Privacy of Employees Types of Computer Monitoring Telephone Monitoring Privacy of Customers The Challenge of Technology The Role of Government Regulations The Volunteer Censoring of Internet Search Information Technology-Based Fraud Internet Attacks The USA PATRIOT Act Chapter 10: Marketing and Advertising Alternative Views of the Foundation of Marketing and Advertising Green Marketing Ethical Consumer Behavior Relationship Marketing and Privacy The Role of Consumer Boycotts The Ethical Challenges of Product Recalls The Reasons for Recalls The Steps of a Recall Financial Costs of a Recall The Ethics of Fair Pricing Ethics of Purchasing and Sales False and Misleading Advertising The Eventual Truth in Advertising Advertising to Children The Sydney Principles The Magic of Disney Chapter 11: Ethical Issues in the Developing World The Bottom of the Pyramid New Generation Business Strategies for the Bottom of the Pyramid Social Entrepreneurship Fair Trade Human Rights Poverty and Hunger Food Versus Fuel The UN Millennium Development Goals Part IV: Developing and Evaluating a Strong Ethical Focus Chapter 12: Establishing a Code of Ethics and Ethical Guidelines Role of a Code of Ethics Code of Ethics and Stakeholders Benefits of a Code of Ethics Content of a Code of Ethics The Role of Total Responsibility Management and a Code of Ethics Steps for an Effective Code of Ethics Value of a Code of Ethics How to Make a Code of Ethics More Effective Examples of Codes of Ethics Role of Government Regulations Global Code of Ethics Chapter 13: Evaluating Corporate Ethics Why Firms Need Ethics Training Programs Establishing an Ethics Training Program Establishing a Global Ethics Training Program Benefits of an Ethics Training Program Enforcement and the Ethics Training Program Sending the Right Message to the Employees Corporate Ethics Officers Ethical Auditing Components of the Ethical Audit Whistle-Blowing Hotlines Government Regulations and Whistle-Blowing Evaluation of Ethics and Stakeholders Part V: Cases Case 1: Bernard Madoff: How "One Big Lie" Can Destroy Thousands of Lives Case 2: Siemens: How the Greased Wheels Slid off the Ethical Track Case 3: TOMS Shoes: Helping Soles All Over the World Disney Citizenship: Lending a Mouse Ear to Hear How to Help Society Case 4: World Food Programme: A Quarter a Day Keeps the Hunger Away Case 5: Rupert Murdoch and News Corporation: All the News That's Fit to Hack Case 6: Enron: Were They the Crookedest Guys in the Room? Case 7: Google: Don't Be Evil Unless?.?.?. Case 8: HealthSouth: The Rise and Fall of the Scrushy Empire Case 9: De Beers and the Conflict Diamonds: A Monopoly Doesn't Last Forever Case 10: Interface: More Than Just a Carpet Company Case 11: Facebook and Privacy: Big Brother "Likes" Us Case 12: Outsourcing at Mattel: Elmo Sad?.?.?.?Elmo Covered in Lead Paint Case 13: GM and the Ignition Switch: It Is Deja Vu All Over Again Case 14: McWane: A Dangerous Business Case 15: Merck's Vioxx: How Would You Interpret the Data? Case 16: Music Industry: Ethical Issues in a Digital Age Case 17: Apple Outsourcing in China: iSweatshop? Case 18: Patagonia: Don't Buy Our Stuff Case 19: Tokyo Electric Power and the Fukushima Daiichi Nuclear Power Disaster: A Tsunami of Problems Case 20: Tyco: I'm Sure That It's a Really Nice Shower Curtain Case 21: Olympus: A Corporate Governance Picture That Was Out of Focus Case 22: Wal-Mart: But We Do Give Them a 10% Employee Discount Case 23: WorldCom: Can You Hear the Lawsuits Now? Case 24: BP and the Deepwater Horizon Disaster: "I Would Like My Life Back" Case 25: Greyston Bakery: The Zen of Philanthropy

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